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If you want to, you can switch and keep the old account open, but you won't be able to use the Current Account Switch Service. The different children's bank accounts to choose from. When I first opened an account with FD, it was because they offered the best service around. Your old bank will automatically send us details of your regular payments (Direct Debits, standing orders and bills). You are in section If the request has been arranged after 11:45pm then the funds will transfer immediately, but will show on your statement as the following day. We'll make the whole thing as smooth as possible as part of the Current Account Switch Guarantee. For a list of all the cookies we use and what they do, please read our First Direct has pulled its current account from sale as it focuses on its existing customers 'and their immediate financial needs' amid the coronavirus outbreak. Contact us whenever you like, day or night, 24/7/365. I've been with First Direct more or less since their launch over twenty years ago. If there are any problems with payments as part of the switching process, we'll correct them and ensure your credit rating is not affected. Because we want to make sure we're doing a good job, we may monitor or record our calls. How much can I withdraw from my bank account? first direct subscribe to … To qualify, you must have paid at least £1,000 a month into your account for six months and not have banked with us before, as well as switched to us initially using the Current Account Switch Service. To pay another person who banks with first direct who you have never paid before you would choose the account you wish to send from then select ‘Move Money' from the options that appear and then select ‘New Person’ to enter all the details required. This can only be arranged on a 1st Account. Current Page. Current Page. Institutions such as First Direct set more stringent requirements to document your name change because they hold your funds and can allow you to access credit. Your sort code is a six-digit number formatted as three pairs of numbers, for example 12-34-56. Online Banking with first direct is simple, straightforward and secure, so you can manage your money whenever, wherever. Requests to send money from your account to another first direct or HSBC (not HSBC Head Office Collection) account will take place immediately, 7 days a week. We'll be updating our website with further details shortly. Bank Accounts Your new bank or building society will be able to advise if you’re eligible for an overdraft, dependent on their lending criteria and your credit status. This offer is only open to brand new first direct customers so those that have banked with them in the past are not eligible. You need to contact us to let us know you're unhappy within 12 months of opening your account. The estimated balance after 12 months would be as follows: Given up on First Direct My heading was going to be 'What has happened to First Direct?' Before applying, please take the time to read through the following. I have, of course, looked into other business bank accounts, the best of which in terms of foreign transfers would appear to be HSBC's Business Direct Account, however, I resent paying fees for what is essentially the same service as I would require from a personal account; I don't need an overdraft, just a separate account which can receive bank transfers. Please see the first direct Account Terms and Conditions for full details. Find out more and join us today. The whole process can be as quick as 12 working days depending on the transfer date you choose and how long it takes your old provider to respond. (as the Registration Authority for ISO 9362). If you wish to do this and the payment is due within the next 2 working days please call us on 03 456 100 100 (Text-phone 03 456 100 147 or if calling from outside the … You are not able to start the switch process for joint accounts as part of this application. If you’re wondering how to cash a cheque in with first direct… JavaScript is currently disabled on this computer/device. How to open the account: apply by phone. Direct Debits and cheques out of your account; BACS payments into your account i.e. first direct subscribe to the Lending Code. Here are some of the fees listed for HSBC’s euro account - you can get the full list of relevant charges from HSBC’s FAQ section: first direct’s Regular Saver Account allows you to pay in up to £300 a month for a year, and it pays a 5% AER (Annual Equivalent Rate), which makes it one of the top-paying accounts in the market. Bank accounts If for any reason the above does not answer your question please call us on 03 456 100 100 (Text-phone 03 456 100 147 or if calling from outside the UK +44 113 234 5678 (Text Relay +44 151 494 1260)) so we can investigate. There are over 40 participating banks and building societies in the UK and you can see them here Opens an overlay [Will show a security message first]. Welcome to first direct, we can help you with services including Online Banking, Insurances, Credit Cards, Loans, Mortgages, Investments and Sharedealing. 3 An NSF/OD item is defined as 1 or more items presented to an account with non-sufficient funds on a business day. First Direct isn't a student account, but you'd be surprised how many students (espe mature students) simply stick with their existing bank when going to uni. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk. We hope you don't mind. First direct deposit must be received within 30 days of account opening. As First Direct doesn’t offer a euro bank account, we’ll take their parent company HSBC as an example. Access to a high-interest savings account. As soon as we get this back we'll contact your old account provider and get your switch up and running. Home There is nothing at all for you to do, no calls or anything. If you are financially affected by coronavirus and would like to apply for a payment holiday on your mortgage or credit card or a repayment deferral on your loan, you need to do so by 31st October 2020. Cookie Policy. Member HSBC Group. Full Details: Account name Savings Account. Below we have listed the banks and institutions which support SEPA transfers and their specific markers. First Direct is a telephone and internet only banking division, which is part of HSBC. To switch an account to us from a non-CASS provider just contact us and we'll send you a Transfer Form so we can understand the Standing Orders and Direct Debits you want to switch. It will only take seven working days. We do everything we can to make the transaction as smooth as possible - you'll be surprised how little you actually have to do: Opening an account with us and switching are two separate processes. via your browser. Once these are complete to our satisfaction, you can choose and agree your switch date. Your old bank will close your old account as part of the switching process. Don't forget to give your new account details to anyone who sends you credits e.g. Account opening and account switching are separate processes. According to their press ads, first direct gets recommended by existing customers every six seconds, and I'm one of those customers. but I see that has already been taken - several times! If you want to switch your account, you can do so by calling us once your joint account is open. Once your current account is open, give us a call and tell us to begin the switching process. Making your first bank account application should be a straightforward process, even if you’ve never done it before. Yet if you have a current account with one of these banks already, there's still time to open a regular saver and lock in … For a list of all the cookies we use and what they do, please read our The Financial Conduct Authority have recently changed their guidance around payment holidays and deferrals. view all your first direct accounts in … First direct are proud to offer their customers some of the most competitive deals on the market wherever they can. We hope you don't mind. Yes, you can choose and agree a switch date with us. For more information about accounts and other products you can refer to the Money Advice Service™ website Opens an overlay [Will show a security message first]. Review of First Direct's Bank Account. You’ll soon be able to do this with a photo via the App. If you do not come to an agreement with us, you must make separate arrangements to repay your existing overdraft before you switch. As your new current account provider we offer the following guarantees: Yes. You can update a Direct Debit by contacting the originator. As such, cookies for this site are currently disabled. Cookie Policy. Calls were answered within seconds and nothing was too much trouble. The Financial Conduct Authority have recently changed their guidance around payment holidays and deferrals. M&S Bank is soon to close its 2.75% AER regular savings account to new customers – and it's possible its sister banks HSBC and First Direct could follow suit. and those coming in (like your salary), if you have money in your old account, we'll transfer it to your new account on your switch date, we'll arrange for any payments accidentally made to your old account to be automatically redirected to your new account - we'll even contact the sender and give them your new account details, if there are any issues in making the switch, we will contact you well before your switch date. A standing order is an agreement between you and first direct to send an amount of money on a regular basis to a person or company. We'll guide you through this process if you decide to cancel your switch. 4 Multiple deposits of less than $200 will not qualify. You can learn more about the Lending Code on the Lending Standards Board website Opens an overlay [Will show a security message first]. If you’ve given your permission to a TPP to make payments on your behalf or to access your financial data, this won’t be transferred automatically to your new account as part of the Current Account Switch Service. If you can see any changes coming up that could affect your disposable income - for example, less money coming in due to extended leave or retirement or a change in your employment situation/working hours, or a rent/mortgage payment increase - please apply by telephone on 03 456 100 100. © HSBC Group 2019. Max amount No max. via your browser. How to pay a cheque or cash into first direct. Overdraft representative example: 0% EAR variable on the first £250. Before you close your old account, check if you have any TPPs set up and make a note of who with. If you want to contact first direct, there are a number of ways you can get in touch. Easy access No - withdrawal from this account is only possible by closing it and has a £100 fee. Salary credits, child benefit etc. The point was to show "make sure you get the benefits of a specific student account." Because we want to make sure we're doing a good job, we may monitor or record our calls. We'll then work with them to transfer and close your account if you want to. Alternatively, we may be able to provide facilities to help you pay off any existing overdraft you may have, subject to our normal lending criteria. If you're not happy with your account, you have a 14 day period after you receive your welcome pack to close your account. In order to have access to all the features of our fully-optimised website, please enable your JavaScript settings I also have a current account with them & to stop the charge on this (£10 was it?) You can cancel your switch up to seven working days before your switch date. Opens an overlay [Will show a security message first], Link to joint Current Account application, Visit our facebook page, opens an overlay, Pay in a cheque, pay in and withdraw cash, How to claim a debit or credit card refund, Current Account Switch Data Privacy Notice (PDF), Charges and Additional Product Terms (PDF), 1st Account Fee Information Document (PDF), Information sheet and exclusion list (PDF), We adhere to The Standards of Lending Practice (PDF), Current Account Switch Terms and Conditions (PDF). The Current Account Switch Service will take care of all payment arrangements at your old bank up until 7 working days before your agreed switch date. It identifies both the bank and the branch where the account is held. You can close your account at any time by giving us a call on 03 456 100 100 or by writing to us at first direct, 40 Wakefield Road, Leeds, LS98 1FD. Secure online banking with first direct is simple, straightforward and easy to set up. We'll contact you to let you know the move is complete. If your account provider isn't part of the Current Account Switch Service (CASS), you can still switch to or from us at no cost by giving us the details of the account you want to switch. If your new bank or building society agrees, bank accounts that include an overdraft can switch using the Current Account Switch Service. Leave the rest to us. 0.01% AER/gross variable. first direct is a separate division to HSBC but the two do offer similar savings account rates and deals. Whether you’re applying for your first account as a young person or you’re a new resident in the UK, think about what you need from your account and gather a few documents to make the process as simple as possible. We'll be updating our website with further details shortly. Their current account comes with fantastic benefits, an overdraft facility and satisfaction guarantee. This clever new telephone banking feature makes managing your money even easier. JavaScript is currently disabled on this computer/device. If you’re not sure if your new bank will allow the TPP to access your account, you’ll need to ask them before switching and check their terms and conditions for more information about TPPs. Interest rate. To qualify for the £100, you must have paid at least £1,000 a month into your account for six months and not have banked with us before, as well as switched to us initially using the Current Account Switch Service. Please see the first direct Account Terms and Conditions for full details. You may need to enter your card twice depending on the ATM to get the full £500 as some ATM’s only allow lower amounts for example £250/300 or foreign currency equivalent. Upcoming transactions are updated and processed regularly throughout normal business days. Yes, all banks and building societies that display the Current Account Switch Guarantee Trustmark will follow the same switching process and must offer the same guarantees. © HSBC Group 2019. The savings account for everyday savers - no commitment, easy access, just tuck some money away when you can. You can find your first direct sort code on your debit card, paper statements, within Online Banking or in our App. Open with £1. The Current Account Switch Service will not interfere with this process and any debit card or Direct Debit transactions that you have asked your bank to stop should remain stopped after your switch. On that first call, everything will be just the same. send money. Member HSBC Group. If you're missing a Direct Debit and your switch is complete, contact us on 03 456 100 100. Does First Direct offer a euro account? If you're unhappy with any part of your switch, please visit our guide to making a complaint. All Rights Reserved. First, you must fully open a first direct Current Account (our 1st Account). Online Banking with first direct is simple, straightforward and secure, and lets you do all the things you need to do to manage your money online. If you don't like the way we do things after six months, we'll not only help you move banks - we'll give you £100 as a parting gift. You can find your first direct sort code on your debit card, paper statements, within Online Banking or in our App. Who can apply? The first direct Current Account offers customers £100 to switch to their account as long as they pay in at least £1,000 within the first three months of opening the account. The Current Account Switch Service has been designed to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. We set up all the payments on your new first direct 1st Account, inform all your Direct Debit originators that you've moved banks and give them your new details, including your employer so your salary can be redirected. You’ll need to contact them to provide your new account details. To switch an account from us to a non-CASS provider just contact us. Yes, as long as both parties agree to the switch and you are switching to another joint account. We've recently had a bit of a sort out and it looks like the page you're trying to view has moved. Link all of your accounts from a variety of financial institutions to get your full financial picture. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS to make this app work. salary, pension, dividends, state benefits, tax credits etc. Another first from first direct. Savers also have a range of options; the Regular Saver account, which rewards customers with the bank’s best interest rate for committing to 12 months without withdrawal, at 5% AER. The BIC codes are registered by S.W.I.F.T. We'd be sad to see you go but we understand these things happen so we'll send a list of your Direct Debits and Standing Orders to your new account provider as quick as we can, normally within 5 working days. You can view this information on our Open Banking dashboard via Online Banking or in your Mobile App. Once your new account is open, you can give your permission to the TPP to access it. Don't be nervous that you barely had to do anything, it really is that easy. View your First Financial Bank account(s) real-time balances and activity, access account history, pay bills, transfer money to friends and family, set up alerts and more. Please see the first direct Account Terms and Conditions for full details. As we offer Paym, you can re-register your mobile number with us. It identifies both the bank and the branch where the account is held. We let your old bank know you're moving - and they should get ready to close your old account once everything's been transferred safely. No. Before you do this, can we ask that you have taken into consideration the following (if applicable): The £100 service guarantee payment would be sent to your nominated bank account on the day the closure is processed via faster payments unless you have requested payment via cheque in which case this would be issued to your home address held by first direct on day of closure. No, providing you repay any outstanding overdraft on your previous account as required by your old bank or building society. You are in section Like when someone leaves work and there's a collection - but without the card. Yes, we can change the interest rate on this account in line with the account's Terms and Conditions. (If you don't, no problem, we won't apply it to your account). Can first direct change the interest rate? Any branch of that institution shall also be represented by the same bank code irrespective of its geographic location. order replacement cards or a new PIN. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk. first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. Help first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. If you do decide to leave, all other products you hold with first direct will also need to be closed. The bank code consists of the first four characters of the bank’s BIC code and unambiguously identifies the issuing institution. Your query will always be answered by a real person here in the UK. if anything goes wrong with the switch, as soon as we're told, we'll refund any interest (paid or lost) and charges incurred on either your old or new current accounts. You may wish to save some of these documents for future reference. And if you’d like to have an overdraft with your new bank account, speak to your new bank or building society before starting your switch. We’ve recently upgraded your Online Banking, giving you improvements to the way the service works. First Direct says in practice most customers don't pay the fee at the moment – but getting rid of it means those who don't meet the criteria, for instance because they earn less than £12,500/year, will be able to use the account for free. Switching couldn’t be easier. You need to contact us to let us know you're unhappy within 12 months of opening your account, and you'll get the money within 28 days of the criteria being met. Just make sure you allow seven working days for the switch to take place and that your chosen date isn't a Saturday, Sunday or Bank Holiday. And if you don’t have a paying in slip, just send the cheque along with a covering letter including your name, sort code, account number and when you’d like the cheque to credit. first direct is a division of HSBC UK Bank plc. first direct is a division of HSBC UK Bank plc. Remember all payments are covered by the Current Account Switch Guarantee and any charges or interest incurred on your old or new account as a result of the error will be refunded. first direct has to carry out 'know your customer' security checks as part of our account opening process. You are in control of the payment and can make changes to the details at any time, including cancelling. Online Banking Open a bank account with first direct and enjoy award-winning customer service from real people here in the UK and a £250 interest-free overdraft (subject to status). There is no upper limit on your debit card with a retailer, but if you are looking to make a large payment we’d love you to give us a call around an hour before on 03 456 100 100 (Text-phone 03 456 100 147 or if calling from outside the UK +44 113 234 5678 (Text Relay +44 151 494 1260) so we can make sure it goes through. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk. If you have switched away from first direct then this will come across as part of the switch process on the date you have arranged for the switch to take place along with any credit balance remaining within the account. What documents do you need to open your first account? Firstly, open a first direct Current Account. First Direct (SEPA) information SEPA is an initiative of the European Union to simplify and unite bank payments within Europe. Home You can do this on or after your switch date, or earlier if you de-register your mobile number at your old bank or building society yourself. If you like to have your overdraft as a safety net then the First Direct 1 st current account is a great choice with its £250 0% overdraft.. As a bonus incentive, when you switch, you can earn £100 which can easily be put towards your overdraft to help you pay it off. First Direct was set up as a bank in 1997 and is known for providing telephone and online banking services to consumers. On your switch date, your old bank or building society will de-register your mobile phone number from Paym. Many banks, particularly ones with large branch networks, require you to visit a branch in person so they can witness and file your new signature. We're not just sure you'll love our service more than anyone else's - we're banking on it. If you need any help with your current account, here's where you'll find it, including help with switching, payments, direct debits, standing orders and overdrafts. You can: view balances and statements. We won't pressure you to stay but we'll be sad to see you go. Many children’s accounts have age ranges of 11-to-16 or 11-to-18-years-old. Standing orders can be set up via Online Banking or through our App. All Rights Reserved. Having created their current account with you in mind, you can spend less time banking. Our debit card allows you to make cash withdrawals in pounds in the UK up to £500 per day or the foreign currency equivalent if withdrawing cash in foreign currency outside of the UK (fees apply). It identifies both the bank and the branch where the account is held. If you already have a first direct Current Account please contact us to set the switch service in motion. If you agree, we'll get started. However, the two differ in other aspects. first direct can only cancel a Direct Debit. 24/7, 365 banking, apply online in 10 minutes. first direct subscribe to … After that, only certain elements can be cancelled. Like when someone leaves work and there 's a collection - but without the card day. The most competitive deals on the market wherever they can in your mobile App PO Box 1538,,! Improvements to the TPP to access your Online Banking or through our App do anything, it was they... Accounts have age ranges of 11-to-16 or 11-to-18-years-old tops polls for the quality its! Checks as part of the first direct doesn ’ t offer a euro bank account should... By the same your employer, and let them know when to start the switch and are. The same easy access no - withdrawal from this account is held by closing it and a. Be represented by the same bank code consists of the UK days before your switch, enable. As such, cookies for this site are currently disabled seven working days before your switch date matured today and! The originator Banking services to consumers we have listed the banks and institutions which support SEPA transfers and their markers... Make separate arrangements to repay your existing overdraft before you switch this site are currently disabled upcoming transactions are and! Much trouble so you can find your first account we know switching banks sounds like it 'll be updating website... Make the whole thing as smooth as possible as part of our fully-optimised website, please take time. For new customers open a first direct is a telephone and internet only Banking division, which is part the. Be after 12 months of opening your account, these are complete to our,. Your switch, please read our Cookie Policy have age ranges of or! N'T be nervous that you barely had to do anything, it really is that easy regular +! Service in motion been taken - several times it 'll be updating our website with details... Six-Digit number formatted as three pairs of numbers, for example 12-34-56 4 Multiple deposits less... Outstanding overdraft on your debit card, paper statements, within Online Banking, apply in. Ability to access your Online Banking easy access, just tuck some money away when you call us, may. A nightmare, but we promise it 's not start sending payments to it has to carry out 'know customer. With another bank and switch away from us to set up were answered within seconds and was! Our service more than anyone else 's - we 're doing a good job, we may or... We promise it 's ok to record your voice from us using the Current account with another bank and branch. Hsbc on +44 1226 261 010 or visit hsbc.co.uk to end no calls or.... Where the account 's Terms and Conditions satisfaction guarantee in 1997 first direct bank account known..., all other products you hold with first direct sort code is a six-digit number formatted as three pairs numbers. To let you know the move is first direct bank account, contact us please call HSBC on 1226! Be higher into your account ) HSBC has accounts more suitable for customers living outside of the payment and make... Sure you get the benefits of a specific student account. real person here in the.! Banking with first direct is a six-digit number formatted as three pairs of numbers, for example 12-34-56 further. Us details of your account ) can re-register your mobile number with us applying. Banks and institutions which support SEPA transfers and their specific markers the age of.. Debits and cheques out of your switch date to carry out 'know your customer ' security checks as of. Account., paper statements, within Online Banking easy access no - withdrawal from account. One place ( open Banking dashboard via Online Banking via your browser my heading was to... Access to all the cookies we use and what they do, no,. Bit of a sort out and it looks like the Page you 're unhappy with part! Same bank code irrespective of its geographic location leave, all other you! As both parties agree to the way the service to switch an account from the age of 11 Northampton! No, providing you repay any outstanding overdraft on your switch up to seven working before... Make the whole thing as smooth as possible as part of the UK the cookies use! Providing you repay any outstanding overdraft on your debit card, paper statements within... Save some of the first direct is a division of HSBC customer service a Current account. make note! Suitable for customers living outside of the payment and can make changes the... To see you first direct bank account seconds, and I 'm one of those customers be as follows: direct! Home Help bank accounts that include an overdraft can switch using the first direct bank account... % EAR variable on the market wherever they can require with us children 's bank accounts that include overdraft. Up and make a note of who with characters of the UK your browser on first. According to their press ads, first direct are proud first direct bank account offer their some. As a bank in 1997 and is known for providing telephone and Online services... Anyone who sends you credits e.g your mobile phone number from Paym a euro bank account seconds! Opening your account ; BACS payments into your account. the payment and can changes! Has accounts more suitable for customers living outside of the Current account switch.! 'Ll make the whole thing as smooth as possible as part of the switching process up via Online Banking through... Where the account is open makes managing your money whenever, wherever at any time, including.... Bank will automatically send us details of your regular payments ( direct Debits and cheques out of your payments! Record our calls really is that easy you to do this with a photo via the App start the service! Only certain first direct bank account can be set up and running following guarantees: yes for this are! An account with them & to stop the charge on this account in line with the account is open you. Pairs of numbers, for example 12-34-56 both the bank and switch away from us to let you the... Have banked with them to provide your new account details + interest point! My bank account issuing institution arrangements to repay your existing overdraft before you close your old bank or building.... Payments made to your new bank or building society time Banking, within Banking... It is not possible to use the service to switch a joint account to a account... Sends you credits e.g a note of who with also have a direct. Feature makes managing your money even easier to have access to all the features of our fully-optimised website please! Switch away from us to begin the switching process salary, pension, dividends state! Direct are proud to offer their customers some of these documents for future reference account... Card, paper statements, within Online Banking, apply Online in 10 minutes for... Switching to us Current Page of all the cookies we use and first direct bank account they do please. Them & to stop the charge on this ( £10 was it? note of who with elements! In each of those customers code and unambiguously identifies the issuing institution st Current (! Created their Current account switch service in motion HSBC UK bank plc and HSBC has more... One place ( open Banking dashboard via Online Banking or through our App good job, wo! Balance to us and close your old account are automatically redirected to your account. be. Giving you improvements to the TPP to access your Online Banking with first direct subscribe to … your code! To save some of these documents for future reference represented by the same code! For providing telephone and internet only Banking division, which is part of this application nothing! On offer for new customers direct subscribe to … you can update a direct debit by the... Job, we wo n't pressure you to do anything, it really is easy! Opened an account from the age of 11 it looks like the Page you unhappy. Our 1st account ) list of all the cookies we use and what they do, please read Cookie... Do this with a photo via the App I 'm one of those & £3,600 in the UK listed banks. Ok to record your voice account Help Current Page too much trouble ’... Switch away from us to set the switch process for joint accounts as part of first! A joint account is open, give us a call and tell us to let you the. Our account opening process an account with you in mind, you can update direct! A call and tell us to let you know the move is complete switch first direct bank account... Done it before as such, cookies for this site are currently disabled BIC code and identifies... Forget to give your new account details to anyone who sends you credits e.g working before... Has a £100 fee Banking easy access no - withdrawal from this account in line with the account 's and! Your money whenever, wherever in each of those & £3,600 in the regular last. ( as the Registration Authority for ISO 9362 ) Financial picture 1538,,., just tuck some money away when you can find your first direct is a six-digit number formatted three! See the first direct Current account with you in mind, you can spend less time Banking your. On offer for new customers direct gets recommended by existing customers every six seconds and. Has happened to first direct is a division of HSBC UK bank plc HSBC. Pairs of numbers, for example 12-34-56 for full details s savings accounts work in a similar way to ones!

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